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Your questions answered

Those little things you wonder about

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WHAT EXACTLY IS THE COMSGATEWAY SERVICE?

We provide digital marketing services to civil and commercial mediators. That means that we can support you with your social media accounts, building your brand awareness and any aspect of your marketing that involves your online presence as a mediator.

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WHAT OTHER SERVICES DOES COMSGATEWAY PROVIDE?

If you would like a more detailed service we can offer a complete social media marketing audit or a competitor analysis audit. Both services will provide you with a bespoke report about ways in which you can achieve optimum marketing, after we have analysed your existing marketing practices.

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DO YOU ONLY WORK WITH STARTUPS AND NEW COMPANIES OR CAN YOU HELP OLDER, MORE ESTABLISHED BUSINESSES AS WELL?

Our services are on offer to any civil and commercial mediator who is accredited by a recognised mediation training provider and who is preferably registered with the Civil Mediation Council. It doesn't matter whether you are a new mediator or one that has been established for several years.

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DO YOU CHARGE FOR YOUR SERVICES AND IF SO HOW MUCH DO THEY COST?

For the more detailed services such as the social media audit and the competitor analysis audit we charge a fee. A quote can be provided when you get in touch but don't worry, we are not crazy prices! Oh and we also do little affordable digital guides too!

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DO YOU PROVIDE ANY FREE SERVICES TO MEDIATORS?

Absolutely! Any mediator is welcome to write a guest blog post or article which we will publish and promote via our website and social media platforms. We also have a members area and mediator community forum which is free to sign up to and free to contribute to. As if that wasn't enough you can also share your posts and articles on our social media magazines - flipboard and paper-li - which are updated daily.

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YOU OFFER A LOT FOR FREE. WHAT'S THE CATCH?

Haha! There isn't one. Our marketing team are passionate about mediation. We have spent over twenty years in the industry and we just want to give as much support as we can to mediators all across the UK to run successful mediation practices. It's not about earning lots of money for us. We just charge a small fee for the audit services and digital guides to cover our admin costs.

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WHY DON'T YOU HAVE A PHYSICAL ADDRESS? IT MAKES ME SUSPICIOUS.

Don't worry. It's nothing sinister. We are purely an online, digital business. We focus on enhancing our client's digital presence and so we practice what we preach! That is that a digital presence is every bit as valuable a marketing tool as a physical presence. We are also signatories of the Mediator Green Pledge and so encourage working online wherever possible to save our carbon emissions impact.

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CAN I SPEAK TO A HUMAN BEING?

Tehe! Of course you can. 'Lizzie' is the founder of COMSGATEWAY and this is her brainchild. Whilst we encourage everything to be done online if you want the reassurance of chatting to Lizzie, to put your mind at rest you can. Best way to get in touch first off is to press on the chatbot or send an email. We will then arrange a time to speak.

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CAN I PROMOTE MY CV ON THE MEDIATOR DIRECTORY BUT NOT USE YOUR SEO SERVICES?

Absolutely! We know that some mediators already have very good SEO, website and marketing support in place. You are welcome to market your mediator CV on the website via the Mediator Directory without using any of the other services. We suggest becoming a member and signing up to the Connect Plan.

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I'M NOT A MEMBER OF THE CMC. DOES THAT MEAN I CAN'T JOIN?

No! We are open to all. We are all-inclusive and that means that you don't have to be a member of the Civil Mediation Council to join. It is a good idea to be able to demonstrate the training you have acquired but, as mediation is not governed we don't insist on a specific accreditation to join us. We just ask that you adhere to a good Code of Conduct and complaints procedure. 

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THERE DON'T SEEM TO BE MANY MEDIATORS LISTED ON YOUR MEDIATOR DIRECTORY. WHY IS THAT?

We are a relatively new business. It takes time to build up trust and credibility in the market. But that's OK, we all have to start somewhere. We are using our experience in the mediation sector to hone our skills and develop the concept of the Comsgateway. More members are joining every day and over time more mediator profiles will appear on the directory.

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CAN YOU GUARANTEE ME MEDIATION BOOKINGS IF I JOIN?

Afraid not. But, we can offer you as much help and support as is possible to acquire mediation bookings. We work hard to provide you with a good quality service. We can support your brand awareness, SEO and digital marketing. We can promote your services on the Mediator Directory and gain you more market exposure. We promise to open doors by connecting, communicating and collaborating.

We’re happy to answer all your questions. Just ask.