Information and Decision
Use the Decision Matrix to help you organise your mediation journey.
Follow the logical steps to support you in finding and booking a mediator or mediation provider.
Read the Information section as a checklist of what information you should expect to obtain when booking a mediation and preparing for the mediation process.
Scroll Down the Mediation I.A.D Matrix
Note: This can only be used on desktop mode
What type of Mediation service do you want?
All administration is provided
Mediation Service Provider
An independent Mediator
141 listed mediators
civil and commercial
520 listed mediators
fixed fee/low cost scheme
171 listed mediators
Considerations/Criteria for choosing a mediator
Reputation and status
Fees/costs for mediation
Charges for travel expenses
Make contact with Mediation provider's administration team.
Explain which criteria are key and discuss your needs. The provider will match suggested mediators with your requested preferences. Provider will give options to choose from
Mediator's style of mediating
Qualifications and background
Experience in area of expertise
Mediator Feedback or recommendation
Type of Mediation
Face to face
Information you may need from the mediation provider or mediator to prepare for the mediation process
After researching the criteria and considerations you have are a match with the mediator, make contact with the independent mediator to book a mediation
Mediation booking form
Model mediation clause pre-agreed?
Mediator's fee guide
Mediator's Terms and Conditions
Online/remote mediation information
Guide to preparing for the mediation
Confirmation of booking and suggested timetable
Best practice guide
Mediation attendance list
Draft settlement agreement